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Enterprise · Solutions

Smart NOS

Proactive care and intelligent management safeguard ICT infrastructure, maintaining service quality.

Smart NOS Refines ICT Infrastructure

Information and Communications Technology (ICT) is the key platform supporting enterprise business development and transformation. Any deterioration in performance or system errors therefore have the potential to do untold damage to an enterprise’s core service operations. To put it plainly: enterprises urgently need to optimize — and then continually refine — their systems, as well as perform proactive Operations and Maintenance (O&M), to safeguard critical ICT infrastructure.

The Huawei Improvement Service focuses on the availability, O&M efficiency, and service performance of ICT infrastructure, providing end-to-end improvement solutions for IP networks, transport networks, wireless networks, and IT systems.

Combining industry best practices, expert teams, and intelligent tools and platforms, the service assesses and analyzes a customer’s ICT systems in detail, provides proactive O&M support and standards management, and optimizes service system performance, to guarantee stable network operations and improved service quality — fast.

From there, continuous optimization ensures customer ICT systems work in an optimal state, to build a forward-looking, healthy platform for enterprise business innovation and digital transformation.

Benefits

  • Prompt risk identification

    Prompt risk identification

    Detects potential risks in advance to ensure stable running of ICT infrastructure and service continuity.

  • Quick contingency response

    Quick contingency response

    Contingency plans and drills to improve contingency response capabilities.
    Remote-near collaboration reduces service interruption duration.

  • Excellent performance status

    Excellent performance status

    Improves network reliability, performance, and resilience by professional operation platforms and experts.

    Stable performance at critical moments

    Expert on-site support at critical moments to ensure stable operation of ICT equipment.

  • Architecture

    Architecture

  • Architecture

Tech Issues

  • Performance Management

    Performance Management

    Our professional services help customers monitor, evaluate, and ensure video performance, identify risks that may affect video quality, and continuously optimize customers’ systems.

  • Optimization Service

    Optimization Service

    Huawei's Optimization Service is a sustainable subscription service. It relies on a dedicated technical team to provide proactive, predictive, and continuous integration assessment, proactive maintenance, and intelligent analysis services for customers' ICT infrastructure, helping customers to better operate and maintain their networks and reduce service operation risks and maximize the availability and security of ICT infrastructure through scientific and continuous optimization.